Muthoot FinCorp Ltd
Muthoot FinCorp Ltd is a non-Banking Financial Company (Investment and Credit Company) registered with the RBI. It is one of ClickPe's lending partners: when you apply through ClickPe and are approved by Muthoot FinCorp, the loan is sanctioned and disbursed by Muthoot FinCorp, not by ClickPe.
Loans available through ClickPe
Loans of ₹50,000 to ₹3,00,000 with tenures of 104 to 313 days.
| Loan amount | ₹50,000 - ₹3,00,000 |
|---|---|
| Tenure | 104 - 313 days |
| Interest rate | 22 - 28% |
Your exact rate, fees and repayment schedule are shown in the lender's Key Fact Statement before you accept.
Registration details
- RBI CoR No: 16.00170
- CIN: U65929KL1997PLC011518
- GST NO. 03AACCM1453E1Z3
Lender website · Lender terms · Lender privacy policy
How to raise a complaint with Muthoot FinCorp
For grievances concerning loan facilities with Muthoot FinCorp Limited:
Grievance Officer: Ms. Julia Mathew
Email: julia.mathew@muthoot.com / customercare@muthoot.com
Toll-Free Call: 1800 102 1616
Address: Muthoot Centre, TC No 27/3022, Punnen Road, Thiruvananthapuram, Kerala - 695001
You can also contact ClickPe's own grievance redressal officer for any issue with how your application was handled on ClickPe.
Frequently asked questions
What loans does Muthoot FinCorp offer through ClickPe?
Loans from ₹50,000 to ₹3,00,000 with tenures of 104 to 313 days, at an interest rate of 22-28% per annum. The exact rate and all charges for your loan are shown in your Key Fact Statement before you accept.
Who is Muthoot FinCorp's grievance officer?
Ms. Julia Mathew (julia.mathew@muthoot.com). You can also call the toll-free number 1800 102 1616.
What is ClickPe's role in my loan?
ClickPe is a Digital Lending Service Provider. We help you discover and apply for the loan, but the lender sanctions and disburses it, sets the interest rate and owns the loan account. The lender's name appears on your Key Fact Statement and loan agreement.
Will I get a Key Fact Statement before I accept the loan?
Yes. RBI rules require the lender to give you a Key Fact Statement (KFS) showing the annual percentage rate (APR), all fees and charges and the repayment schedule before you sign.
What if my complaint is not resolved?
Contact ClickPe support or the lender's grievance officer first. If the complaint is not resolved within 30 days, or you are unhappy with the reply, you can file a complaint with the RBI Integrated Ombudsman at cms.rbi.org.in.